Finding, managing and developing employees

Wine businesses need employees with the right skills and expertise, working at the required level and who are willing to develop and learn new skills as industry and business needs change. This requires an ability to structure and design jobs and positions to meet the operational and long-term needs of the business, understanding the skills and expertise required for each position and knowing how to attract and retain staff.

Businesses also need an understanding of the motivations, aspirations and development needs of employees, along with the ability to supervise, manage and provide feedback to employees.